Guest: Jack Antonini

Jack and Mark have an insightful conversation into the history and current state of NACUSO. Mark is a big fan of the annual conference and Jack gives a preview of this year. What’s the future of CUSOs look like? Jack and Mark have some thoughts.


  • [02:00] Jack introduces himself and shares more about his life’s journey. 
  • [12:30] Jack and Mark discuss NACUSO’s upcoming annual conference. 
  • [22:30] Jack talks about staying up on advocacy and education to members. 
  • [26:51] Regulations and issues to be aware of and stay ahead of.


  • Conferences can be opportunities to make connections and bring innovative solutions to light. 
  • NACUSO has a goal of education and advocating for its members. 


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Jack Antonini has been the CEO of the National Association of Credit Union Service Organizations (NACUSO) since 2010. NACUSO brings together credit unions, their CUSOs, and key partners annually at their conference attended by more than 700 people. In addition, NACUSO educates and advocates for the industry with the support of their member base. 

Mark Ritter is the CEO of MBFS and an expert in credit unions and business lending. His primary role at MBFS is overseeing the strategy of helping credit unions assist members with business needs and consulting with credit unions on planning the delivery of services to their membership.

Mark Ritter Website

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“It’s a lot of education, a lot of helping people to meet the right people. You know, when we talk, we try to help connect people. We spend a lot of time throughout the year answering calls and helping people to find others that are interested in doing something similar to what they like to do.”

Jack Antonini