Guest: Austin Wentzlaff Welcome to Credit Union Conversations! Today, I’m joined by Austin Wentzlaff from Nook to discuss how credit unions can evolve beyond competitive rates and traditional relationships by using digital tools to deepen member engagement. We’ll explore how Nook takes a fresh approach—focusing on lifestyle topics like travel, health, and relationships—to build trust […]
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Talking Corporates With Rodney May of Vizo
Guest: RODNEY MAY Welcome to Credit Union Conversations! In today’s episode, you’ll quickly find out Mark and Rodney go way back and talk about the old days. What is a corporate credit union these days, and how can it help credit unions in today’s marketplace? Rodney takes a deep dive into this topic today. IN […]
Looking At Efficiency & Effectiveness with Kyle Walbrun
Guest: KYLE WAlBRUN Welcome to Credit Union Conversations! In today’s episode, Mark and Kyle catch up on Mark’s flaws and frustrations of trying to do everything himself. Kyle talks about his career journey and life as an entrepreneur and how they assist business owners. IN THIS EPISODE: KEY TAKEAWAYS: RESOURCE LINKS: Mark Ritter WebsiteMark Ritter […]
Regulatory Crystal Ball with Mark Treichel
Guest: Mark Treichel Welcome to Credit Union Conversations! In today’s episode, host Mark Ritter is joined by the industry’s leading expert, Mark Treichel, to uncover the mysteries of the NCUA exam and guide you through its complexities. With insights on risk management, cybersecurity, and evolving regulations, Mark Treichel offers invaluable advice on navigating credit union […]
Hanging Out at the Jersey Shore With American Heritage
Guests: Ross Hammer and George Florence Welcome to Credit Union Conversations! In this episode, we wrap up our series on the powerful partnerships between credit unions and small business owners with an inspiring entrepreneurship and financial collaboration journey. Host Mark Ritter is joined by George Florence from American Heritage Credit Union and Ross Hammer from […]
Another Member Success Story with American Heritage FCU
Guests: Ted Van Beuren and Josh Green Welcome to Credit Union Conversations! This week, we continue our series exploring the impactful partnerships between credit unions and small business owners. Host Mark Ritter is joined by Josh Green from American Heritage Credit Union and Ted Van Beuren, the visionary behind United Sports in Pennsylvania. This episode […]
Member Success Story With Erie FCU
Guest: Nathan Crouch & Joseph Markiewicz Welcome to Credit Union Conversations! This week, we kick off an exciting new series focused on the relationship between credit unions and small business owners. Host Mark Ritter is joined by Nathan Crouch from Erie Federal Credit Union and one of their standout business members, Joseph Markiewicz. Together, they’ll […]
Building Your Business with Nicol Matthews
Guest: Nicol Matthews This week, Mark welcomes Nicol Matthews, the principal behind Harvest Coaching & Consulting, to discuss how credit unions can drive sustainable growth in a competitive financial landscape. Credit unions can strengthen their market position by building a strong sales culture, developing effective leadership, and expanding business services. Nicol shares insights on how […]
The World of Financing Outside CUs With Scott Jordan
Guest: Scott Jordan This week, Mark welcomes Scott Jordan from the Alternative Finance Network to explore the unique landscape of alternative lending in the cannabis industry. Scott shares insights from his career journey, breaking down who the key lenders are and what makes alternative financing work for this fast-growing sector. From discussing the legal challenges […]
Catching Up With Retirement Life of Mark Brennan
Guest: Mark Brennan This week, Mark Brennan joins Mark to discuss his incredible journey in the credit union industry, from the highs and lows to his experiences in leadership and the transition into retirement. Mark’s had a remarkable career, spending nearly 27 years with Clearview Federal Credit Union, including 17 years as CEO, where he […]