Podcasts

Guest: Kabir Laiwalla Kabir Laiwalla has been the leader of Platinum FCU for more than 20 years. Founded in December 1999, Platinum FCU is a unique credit union that focuses on serving the financial needs of Shia Imami Ismaili Community Members. Kabir explains how his small credit union fits the needs of their community and […]

Ellen Thorn Page What’s the reality of a work from home company and their staff? On today’s episode, Mark Ritter and Ellen Thorn talk about their experiences managing a work from home staff and the reality of what it is like on a day-to-day basis. Tune in to learn more from Mark and Ellen! IN […]

GUEST Craig Page Mark welcomes our newest executive, Craig Page, to MBFS as the Chief Revenue Officer. Mark and Craig talk about best practices for a national loan origination program and the good/bad of today’s marketplace. They review the results from the first half of 2022 and the outlook for the second half of the […]

GUESTs Jim Quinn & Rebecca Bacon Need liquidity to fund loans??? This episode is for you. Upgrade is well-established in driving quality assets to credit unions. Now find out how they also bring deposits to your institution as well. IN THIS EPISODE: [01:50] Meet Rebecca and Jim and learn about Upgrade.  [03:32] Neobanks and fintechs: […]

GUEST Kyle Hauptman Today, Mark welcomes a very special guest, NCUA Vice Chair Kyle Hauptman. Kyle shares his journey to his position and some roles of NCUA for credit unions with Mark. They talk about the importance of credit union relationships with fintechs and the new opportunities in blockchain technology. Mark gives credit to how […]

GUEST Darren Thompson Darren Thompson of Ministry Partners and Mark Ritter meet up to talk about why faith-based lending and member relationships are a nice complement to any credit union. Faith-based lending has some nuances compared to traditional lending but Darren leads us through the best practices and how to access these community organizations. Many […]

GUEST Rene Vargas Martinez Hurricane Maria and other storms in Puerto Rico have destroyed their power grid system but also their economy. Cooperativas (Puerto Rican credit unions) have had an incredible impact on the stability and recovery of communities in the aftermath. On today’s episode, Rene Vargas Martinez and Mark Ritter discuss how Puerto Rico’s […]

GUEST Matt deLisle Matt deLisle joins Mark Ritter to talk about their journeys in the podcast industry and the impact it has made at MBFS. Matt’s career path has led him to an industry that didn’t exist when he graduated college. Now, he is a leader in the podcast guesting industry.  Why does podcasting work […]

GUEST Larry Middleman The “OG” of business lending CEOs, Larry Middleman, joins Mark in this episode to talk about credit union collaboration and CUSOs. Larry and Mark talk about the old days when business services were a new concept, how they have evolved, and where the credit union industry is headed in the upcoming years. […]

GUEST Stephanie Hainje On this episode of Credit Union Conversation, Mark & Stephanie Hainje of My Leverage talk about what’s new in payments and how credit unions can use today’s technology to build low-cost deposits. Connecting with digital payment platforms is key to convenience for customers so tune in to learn more on how to […]

2022 has seen some wild swings in the financial services industry. As the world returns to in-person communication, the credit union industry is open and booming.  In this episode, host Mark Ritter reviews the flourishing first half of 2022 and looks at what is to come the rest of the year.  Will the second half […]

GUEST Derek Ezovski On today’s episode of Credit Union Conversations, Mark is joined by Derek Ezovski. Derek has considerable experience in environmental and property risk management. Spending his entire career helping companies create best practices, Derek shares with us about his business, ORMS, hot-button topics and information on lending and environmental risks to consider. Tune […]

GUEST Joe Hyatt Joe Hyatt, President of DFTC, Inc., has been involved in credit unions for over 15 years assisting with many aspects of risk management in commercial lending. In this episode, Joe speaks with Mark about the good and bad of today’s lending marketplace as well as challenges faced as a small business owner […]

GUEST Tammy Baker In today’s episode of Credit Union Conversation, host Mark Ritter talks with Small Business Lender, Tammy Baker, of Nu Direction Lending. Tammy and Mark start the show by reviewing the new cap rules for credit union business lending. They also talk about best practices in participation lending, small business loans, and Tammy […]

GUESTS Will McClain & Chuck Evans On this episode of Credit Union Conversations your host, Mark Ritter, dives into the topic of Small Business Loans. Join him as he breaks this topic down with Will McClain and Chuck Evans, two veterans of Small Business lending. Tune in as they discuss topics such as different methods […]

GUESTS NATHAN CROUCH AND KATRINA DRAKE The most successful credit unions make long term commitments to be part of their community in helping small businesses succeed. Erie Federal Credit Union exemplifies this effort. In this episode, Mark talks with Nathan Crouch and Katrina Drake to pick their brain on how they manage close community relationships, […]

GUEST KRISTINA PAULSON I have a great business idea….This is a no brainer….Kristina Paulson has heard and seen it all when it comes to loan requests. In today’s episode, Mark Ritter and Kristina will uncover the secret sauce on what actually goes on behind the scenes before a final decision is made on financing requests. […]

GUEST FRED RYERSE On today’s episode, Mark is joined by longtime friend and colleague, Fred Ryerse of Patriot FCU. Fred has been in the financial services world for 42 years now and offers insight on current trends by looking back at interest rates during the 1980s. Fred and Mark catch up on the old days […]

GUEST TOM HALLIDAY Everyone searches for the unicorn to walk through your door. It is the perfect prospect with great credit and collateral who is just begging for someone new. Does it happen? Not really. On today’s episode of Credit Union Conversations, Mark is joined by Tom Halliday to talk through meeting a new member […]

GUEST JEFF LYONS You can’t move forward without first looking back! In today’s Credit Union Conversations, Mark speaks with Jeff Lyons, COO of MBFS, about what happened in the credit union industry in 2021. Mark and Jeff discuss the most surprising statistics and major changes to the business lending portfolio. It’s no surprise that COVID […]