Podcasts

Guest: Bob West On today’s episode of Credit Union Conversations, Mark is joined by Bob West. Bob, a veteran of credit unions, has been in multiple executive level leadership positions at multiple credit unions and handles all things technology. Listen in as Bob and Mark discuss technology advances and how financial institutions can keep up […]

Guest: Kelly Botti What is the good, bad, and ugly of getting a coveted CEO job at a large, successful credit union? Kelly Botti of Trumark Financial to talk through the process of moving into a CEO role and lessons learned so far.  IN THIS EPISODE: KEY TAKEAWAYS: RESOURCE LINKS: Partner with MBFS or Nu […]

We made it to one year of podcasts! Mark gives a review of the episodes from the past year and how the show has evolved. Mark gives a profile of his experiences and highlights some of the people who have impacted him over the years. Mark also gives his bio, what lessons he has learned, […]

Guest: Jack Antonini Jack and Mark have an insightful conversation into the history and current state of NACUSO. Mark is a big fan of the annual conference and Jack gives a preview of this year. What’s the future of CUSOs look like? Jack and Mark have some thoughts. IN THIS EPISODE: KEY TAKEAWAYS: RESOURCE LINKS: […]

Guest: Kirk Drake CEO of CU 2.0 CU 2.0’s Kirk Drake and MBFS’s Mark Ritter figure out what is wrong in today’s world and how they can fix it asap! This is round robin and unscripted so you don’t know what will go on in today’s episode. IN THIS EPISODE: KEY TAKEAWAYS: RESOURCE LINKS: Partner […]

Guest: Jeff Lyons 2022! What a year! Jeff and Mark recap the highs and lows of 2022, where the industry is at now, and what they think the future will look like. Listen in to hear the current trends, the highs and lows of the year, and what they are looking forward to in 2023! […]

GUESt: Mike Dinneen An executive level marketing strategist, Mike Dinneen has spent 20 years as a marketing leader in financial services. On this episode of Credit Union Conversations. Mike and Mark chat all about tailing marketing strategies to consumer behaviors and much more. Listen in to learn more! IN THIS EPISODE: KEY TAKEAWAYS: RESOURCE LINKS: […]

Guest: Kabir Laiwalla Kabir Laiwalla has been the leader of Platinum FCU for more than 20 years. Founded in December 1999, Platinum FCU is a unique credit union that focuses on serving the financial needs of Shia Imami Ismaili Community Members. Kabir explains how his small credit union fits the needs of their community and […]

Ellen Thorn Page What’s the reality of a work from home company and their staff? On today’s episode, Mark Ritter and Ellen Thorn talk about their experiences managing a work from home staff and the reality of what it is like on a day-to-day basis. Tune in to learn more from Mark and Ellen! IN […]

GUEST Craig Page Mark welcomes our newest executive, Craig Page, to MBFS as the Chief Revenue Officer. Mark and Craig talk about best practices for a national loan origination program and the good/bad of today’s marketplace. They review the results from the first half of 2022 and the outlook for the second half of the […]

GUESTs Jim Quinn & Rebecca Bacon Need liquidity to fund loans??? This episode is for you. Upgrade is well-established in driving quality assets to credit unions. Now find out how they also bring deposits to your institution as well. IN THIS EPISODE: [01:50] Meet Rebecca and Jim and learn about Upgrade.  [03:32] Neobanks and fintechs: […]

GUEST Kyle Hauptman Today, Mark welcomes a very special guest, NCUA Vice Chair Kyle Hauptman. Kyle shares his journey to his position and some roles of NCUA for credit unions with Mark. They talk about the importance of credit union relationships with fintechs and the new opportunities in blockchain technology. Mark gives credit to how […]

GUEST Darren Thompson Darren Thompson of Ministry Partners and Mark Ritter meet up to talk about why faith-based lending and member relationships are a nice complement to any credit union. Faith-based lending has some nuances compared to traditional lending but Darren leads us through the best practices and how to access these community organizations. Many […]

GUEST Rene Vargas Martinez Hurricane Maria and other storms in Puerto Rico have destroyed their power grid system but also their economy. Cooperativas (Puerto Rican credit unions) have had an incredible impact on the stability and recovery of communities in the aftermath. On today’s episode, Rene Vargas Martinez and Mark Ritter discuss how Puerto Rico’s […]

GUEST Matt deLisle Matt deLisle joins Mark Ritter to talk about their journeys in the podcast industry and the impact it has made at MBFS. Matt’s career path has led him to an industry that didn’t exist when he graduated college. Now, he is a leader in the podcast guesting industry.  Why does podcasting work […]

GUEST Larry Middleman The “OG” of business lending CEOs, Larry Middleman, joins Mark in this episode to talk about credit union collaboration and CUSOs. Larry and Mark talk about the old days when business services were a new concept, how they have evolved, and where the credit union industry is headed in the upcoming years. […]

GUEST Stephanie Hainje On this episode of Credit Union Conversation, Mark & Stephanie Hainje of My Leverage talk about what’s new in payments and how credit unions can use today’s technology to build low-cost deposits. Connecting with digital payment platforms is key to convenience for customers so tune in to learn more on how to […]

2022 has seen some wild swings in the financial services industry. As the world returns to in-person communication, the credit union industry is open and booming.  In this episode, host Mark Ritter reviews the flourishing first half of 2022 and looks at what is to come the rest of the year.  Will the second half […]

GUEST Derek Ezovski On today’s episode of Credit Union Conversations, Mark is joined by Derek Ezovski. Derek has considerable experience in environmental and property risk management. Spending his entire career helping companies create best practices, Derek shares with us about his business, ORMS, hot-button topics and information on lending and environmental risks to consider. Tune […]

GUEST Joe Hyatt Joe Hyatt, President of DFTC, Inc., has been involved in credit unions for over 15 years assisting with many aspects of risk management in commercial lending. In this episode, Joe speaks with Mark about the good and bad of today’s lending marketplace as well as challenges faced as a small business owner […]