How do we REALLY do as an industry? In today’s solo episode, Mark looks at the principles of the credit union industry and grades each area to see where we excel and where we can improve.


  • [01:19] Mark will evaluate how credit unions are doing. 
  • [03:43] Voluntary and open membership gets an A+. 
  • [06:18] Democratic member control gets a D. 
  • [09:37] Member economic participation gets an A. 
  • [12:52] Autonomy and independence get a B. 
  • [16:14] Education, training, and information get an A+. 
  • [18:09] Cooperation among cooperatives get B+. 
  • [21:40] Concern for the community gets an Incomplete. 
  • [24:34] Diversity, equity and inclusion get a B-.


  • In the past, you had to be an employee of a particular business to join their credit union. Today there is open membership which allows for competition and better options.
  • Outside influences influence a credit union. Previously, a car loan was obtained from your local credit union. Now the dealership does the loan.
  • The cooperation between credit unions and other organizations like MBFS is a positive for the industry.


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Mark Ritter is the CEO of MBFS and an expert in credit unions and business lending. His primary role at MBFS is overseeing the strategy of helping credit unions assist members with business needs and consulting with credit unions on planning the delivery of services to their membership.