Category: Uncategorized

What’s the Deal with the SBA?

Guest: JEFF LYONS Welcome to Credit Union Conversations! Jeff Lyons, the MBFS COO and resident SBA expert joins Mark today to try to make sense of the 2025 regulatory chaos. What’s going on with the SBA? What changes are afoot? Are they good or bad for credit unions? IN THIS EPISODE: KEY TAKEAWAYS: RESOURCE LINKS: […]

Mark Goes Solo With Random Thoughts

Guest: No Guest Welcome to Credit Union Conversations! I’m Mark, and today’s episode will be a little different. I don’t usually record podcasts like this, but sometimes you just need to talk through what’s been on your mind. There’s been a lot happening in the business lending world, and I’ve been reflecting on where things […]

Relationship Building with Austin Wentzlaff

Guest: Austin Wentzlaff Welcome to Credit Union Conversations! Today, I’m joined by Austin Wentzlaff from Nook to discuss how credit unions can evolve beyond competitive rates and traditional relationships by using digital tools to deepen member engagement. We’ll explore how Nook takes a fresh approach—focusing on lifestyle topics like travel, health, and relationships—to build trust […]

Looking At Efficiency & Effectiveness with Kyle Walbrun

Guest: KYLE WAlBRUN Welcome to Credit Union Conversations! In today’s episode, Mark and Kyle catch up on Mark’s flaws and frustrations of trying to do everything himself. Kyle talks about his career journey and life as an entrepreneur and how they assist business owners. IN THIS EPISODE: KEY TAKEAWAYS: RESOURCE LINKS: Mark Ritter WebsiteMark Ritter […]

Regulatory Crystal Ball with Mark Treichel

Guest: Mark Treichel Welcome to Credit Union Conversations! In today’s episode, host Mark Ritter is joined by the industry’s leading expert, Mark Treichel, to uncover the mysteries of the NCUA exam and guide you through its complexities. With insights on risk management, cybersecurity, and evolving regulations, Mark Treichel offers invaluable advice on navigating credit union […]

Hanging Out at the Jersey Shore With American Heritage

Guests: Ross Hammer and George Florence Welcome to Credit Union Conversations! In this episode, we wrap up our series on the powerful partnerships between credit unions and small business owners with an inspiring entrepreneurship and financial collaboration journey. Host Mark Ritter is joined by George Florence from American Heritage Credit Union and Ross Hammer from […]

Another Member Success Story with American Heritage FCU

Guests: Ted Van Beuren and Josh Green Welcome to Credit Union Conversations! This week, we continue our series exploring the impactful partnerships between credit unions and small business owners. Host Mark Ritter is joined by Josh Green from American Heritage Credit Union and Ted Van Beuren, the visionary behind United Sports in Pennsylvania. This episode […]