Podcasts

Credit Union Conversations Episodes

  • Talking With NCUA Vice Chair Kyle Hauptman

    Talking With NCUA Vice Chair Kyle Hauptman

    GUEST Kyle Hauptman Today, Mark welcomes a very special guest, NCUA Vice Chair Kyle Hauptman. Kyle shares his journey to his position and some roles of NCUA for credit unions with Mark. They talk about the importance of credit union relationships with fintechs and the new opportunities in blockchain technology. Mark gives credit to how…

  • Succeeding With Faith-Based Lending

    Succeeding With Faith-Based Lending

    GUEST Darren Thompson Darren Thompson of Ministry Partners and Mark Ritter meet up to talk about why faith-based lending and member relationships are a nice complement to any credit union. Faith-based lending has some nuances compared to traditional lending but Darren leads us through the best practices and how to access these community organizations. Many…

  • Learning About Puerto Rico’s Cooperativas

    Learning About Puerto Rico’s Cooperativas

    GUEST Rene Vargas Martinez Hurricane Maria and other storms in Puerto Rico have destroyed their power grid system but also their economy. Cooperativas (Puerto Rican credit unions) have had an incredible impact on the stability and recovery of communities in the aftermath. On today’s episode, Rene Vargas Martinez and Mark Ritter discuss how Puerto Rico’s…

  • Credit Union Marketing’s Best Kept Secret

    Credit Union Marketing’s Best Kept Secret

    GUEST Matt deLisle Matt deLisle joins Mark Ritter to talk about their journeys in the podcast industry and the impact it has made at MBFS. Matt’s career path has led him to an industry that didn’t exist when he graduated college. Now, he is a leader in the podcast guesting industry.  Why does podcasting work…

  • CUSOs: Past, Present, & Future

    CUSOs: Past, Present, & Future

    GUEST Larry Middleman The “OG” of business lending CEOs, Larry Middleman, joins Mark in this episode to talk about credit union collaboration and CUSOs. Larry and Mark talk about the old days when business services were a new concept, how they have evolved, and where the credit union industry is headed in the upcoming years.…

  • Payments In 2022 and Beyond

    Payments In 2022 and Beyond

    GUEST Stephanie Hainje On this episode of Credit Union Conversation, Mark & Stephanie Hainje of My Leverage talk about what’s new in payments and how credit unions can use today’s technology to build low-cost deposits. Connecting with digital payment platforms is key to convenience for customers so tune in to learn more on how to…

  • Mid-Year Report on State of the Industry

    Mid-Year Report on State of the Industry

    2022 has seen some wild swings in the financial services industry. As the world returns to in-person communication, the credit union industry is open and booming.  In this episode, host Mark Ritter reviews the flourishing first half of 2022 and looks at what is to come the rest of the year.  Will the second half…

  • Talking Environmental Risk–Please Listen Anyway

    Talking Environmental Risk–Please Listen Anyway

    GUEST Derek Ezovski On today’s episode of Credit Union Conversations, Mark is joined by Derek Ezovski. Derek has considerable experience in environmental and property risk management. Spending his entire career helping companies create best practices, Derek shares with us about his business, ORMS, hot-button topics and information on lending and environmental risks to consider. Tune…

  • Solving All the World’s Problems

    Solving All the World’s Problems

    GUEST Joe Hyatt Joe Hyatt, President of DFTC, Inc., has been involved in credit unions for over 15 years assisting with many aspects of risk management in commercial lending. In this episode, Joe speaks with Mark about the good and bad of today’s lending marketplace as well as challenges faced as a small business owner…

  • Talking Participation Loans & Small Business Lending 

    Talking Participation Loans & Small Business Lending 

    GUEST Tammy Baker In today’s episode of Credit Union Conversation, host Mark Ritter talks with Small Business Lender, Tammy Baker, of Nu Direction Lending. Tammy and Mark start the show by reviewing the new cap rules for credit union business lending. They also talk about best practices in participation lending, small business loans, and Tammy…

  • PPP is Over—Let’s Make SBA Loans!

    PPP is Over—Let’s Make SBA Loans!

    GUESTS Will McClain & Chuck Evans On this episode of Credit Union Conversations your host, Mark Ritter, dives into the topic of Small Business Loans. Join him as he breaks this topic down with Will McClain and Chuck Evans, two veterans of Small Business lending. Tune in as they discuss topics such as different methods…

  • Relationships: Your Most Valuable Asset 

    Relationships: Your Most Valuable Asset 

    GUESTS NATHAN CROUCH AND KATRINA DRAKE The most successful credit unions make long term commitments to be part of their community in helping small businesses succeed. Erie Federal Credit Union exemplifies this effort. In this episode, Mark talks with Nathan Crouch and Katrina Drake to pick their brain on how they manage close community relationships,…

  • I Get It. It’s A Really Good Loan.

    I Get It. It’s A Really Good Loan.

    GUEST KRISTINA PAULSON I have a great business idea….This is a no brainer….Kristina Paulson has heard and seen it all when it comes to loan requests. In today’s episode, Mark Ritter and Kristina will uncover the secret sauce on what actually goes on behind the scenes before a final decision is made on financing requests.…

  • Yes. Rates Are Going Up. What Next?

    Yes. Rates Are Going Up. What Next?

    GUEST FRED RYERSE On today’s episode, Mark is joined by longtime friend and colleague, Fred Ryerse of Patriot FCU. Fred has been in the financial services world for 42 years now and offers insight on current trends by looking back at interest rates during the 1980s. Fred and Mark catch up on the old days…

  • How To Have A Successful First Date

    How To Have A Successful First Date

    GUEST TOM HALLIDAY Everyone searches for the unicorn to walk through your door. It is the perfect prospect with great credit and collateral who is just begging for someone new. Does it happen? Not really. On today’s episode of Credit Union Conversations, Mark is joined by Tom Halliday to talk through meeting a new member…

  • 2021 Year In Review

    2021 Year In Review

    GUEST JEFF LYONS You can’t move forward without first looking back! In today’s Credit Union Conversations, Mark speaks with Jeff Lyons, COO of MBFS, about what happened in the credit union industry in 2021. Mark and Jeff discuss the most surprising statistics and major changes to the business lending portfolio. It’s no surprise that COVID…